Privacy Policy
How we collect, use, and protect your information
Last Updated: December 1, 2025
Beava Inc. ("Beava", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, password, and business details when you create an account
- Payment Information: Billing address and payment method details (processed securely by our payment providers)
- Store Information: Product listings, store settings, and business information you add to your store
- Communications: Messages you send through our support system or contact forms
Information Collected Automatically
- Usage Data: Pages visited, features used, and actions taken on our platform
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and referring URLs
- Cookies: Session and preference cookies to improve your experience
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
3. Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With third parties who perform services on our behalf (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share
4. Data Security
We implement appropriate technical and organizational measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure Canadian data centers
- Regular security audits and updates
- Access controls and authentication requirements
- Employee training on data protection
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. You can request deletion of your data by contacting us.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
7. Cookies
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. Note that disabling cookies may affect some features of our platform.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. International Users
Beava is based in Canada. If you access our services from outside Canada, your information may be transferred to and processed in Canada, which may have different data protection laws than your country.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@beava.ca
- Support: Support Center
- Mail: Beava Inc., Canada
Our Commitment: Your privacy is important to us. We are committed to being transparent about our data practices and giving you control over your personal information.